Discover our Privacy Policy to ensure a secure customer experience
1. Activities related to our website
Data collection and use for opening a customer account and for processing the contract We collect personal data that you voluntarily submit to us when you open a customer account with us on our website, when you place an order and when you contact us (e.g. via contact form or by email). Mandatory fields are marked as such because we absolutely need this data to open your customer account, to perform the contract or to process your contact request, and you would otherwise not be able to create your customer account and/or complete your order or send the contact request. It is evident in each input form what data is collected. We use the data that you disclose to us to perform the contract and process your enquiries. Upon completion of the contract or deletion of your customer account, any further processing of your data will be restricted, unless you expressly consent to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by law, of which we inform you in this notice. Your customer account can be deleted at any time. For this purpose you can send a message to the privacy contact option specified in the imprint.
For the purpose of contract performance, we disclose your data to the shipping company in the scope required for the delivery of the ordered goods. Depending on the payment service provider you have selected during the ordering process, we disclose the payment details collected for order processing purposes to the bank commissioned to handle the payment and, as the case may be, to the payment service provider commissioned by us or to the selected payment service. Some of this data is collected by the selected payment service providers themselves if you open an account with them. In such a case, during the ordering process, you must register with your payment service provider using your access data. In this respect, the privacy notice of the relevant payment service provider applies.
2. Activities related to our business partners
3. Sales activities
4. Email correspondence
5. Visits to our premises
Visitors may be required to visit our premises for various reasons. To enable these visits, visitor registration is performed by our front desk. We collect standard personal identification data about our visitors such as their name and professional data such as the company the visitor works for. This serves our legitimate interests in ensuring that we are able to process visitor entries to our offices.
6. Contact possibilities and your rights
7. Protecting Your Personal Data
At TOP GEAR, we value your privacy and are committed to ensuring the protection of your personal information. As per the guidelines of the General Data Protection Regulation (GPR-2), we have updated our privacy policy to better serve our customers. We understand that you may want to make changes to the information we have collected from you or even delete it entirely. If you wish to make any changes or delete your information, you can raise a query at sales@topgeartransmission.com. Our team will promptly respond to your request and make the necessary changes or deletions as per your preference. We believe in transparency and want to ensure that you have complete control over your personal information.
Who we are
Suggested text: Our website address is: https://www.topgeartransmission.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.